Cypheros Transportstream Forum

Eng English-speaking Support => FAQ (Frequently Asked Questions) => Thema gestartet von: netmask56 am März 27, 2019, 06:12:11

Titel: New computer how to re register
Beitrag von: netmask56 am März 27, 2019, 06:12:11
I have just rebuilt a friends computer after his was effectively destroyed. How does he re -register his license?  I will probably have to "hold his hand" whilst he does it as he is not all that computer literate but can use TSDoctor effectively... I probably can salvage his original hdd BUT!  I've told him to go through his emails for correspondence but hasn't come back to me yet.  Many thanks for a great program. 
Titel: Re: New computer how to re register
Beitrag von: Cypheros am März 28, 2019, 00:40:38
Hi, try to recover the file tsdoctor.lic. With that file you can activate TS-Doctor on the new PC.
If this is not working, your friend can contact our support under support(at)cypheros.de .

 
Titel: Re: New computer how to re register
Beitrag von: netmask56 am März 28, 2019, 05:14:54
Thanks managed today to do just that. It's up and working. He now has Wndows 10 professional 64 bit.. Many thanks, now for 5 other programs that he didn't keep records. 😄