Cypheros Transportstream Forum

English-speaking Support => TS-Doctor 3.x => Thema gestartet von: DataMeister am November 11, 2022, 18:29:36

Titel: File that TSD 3.2.33 locks up on but TSD 2.2.24 cleans fine.
Beitrag von: DataMeister am November 11, 2022, 18:29:36
I have a file where TS-Doctor 3.2.33 will lock up and require Windows to force close, but TS-Doctor 2.2.24 will succeed in cleaning.

Is there a way to troubleshoot what is causing it?
Titel: Antw:File that TSD 3.2.33 locks up on but TSD 2.2.24 cleans fine.
Beitrag von: Cypheros am November 11, 2022, 21:12:58
Could you post the log file to that file the version 2.2.24 created?
Titel: Antw:File that TSD 3.2.33 locks up on but TSD 2.2.24 cleans fine.
Beitrag von: DataMeister am November 11, 2022, 22:04:39
I "raw cut" the larger recording down to an area surrounding the bad section which 3.2 still fails on and 2.2 still succeeds on.  If there is a place to upload a 340 MB file, I could probably do that.
Titel: Antw:File that TSD 3.2.33 locks up on but TSD 2.2.24 cleans fine.
Beitrag von: Cypheros am November 12, 2022, 00:03:20
Did send you a private message.
Titel: Antw:File that TSD 3.2.33 locks up on but TSD 2.2.24 cleans fine.
Beitrag von: DataMeister am November 12, 2022, 00:14:59
ZitatDid send you a private message.

No. Should I?

Edit: never mind. I was checking my emails in reverse order.
Titel: Antw:File that TSD 3.2.33 locks up on but TSD 2.2.24 cleans fine.
Beitrag von: DataMeister am November 17, 2022, 05:36:11
Were you able to find anything unusual?
Titel: Antw:File that TSD 3.2.33 locks up on but TSD 2.2.24 cleans fine.
Beitrag von: Cypheros am November 17, 2022, 09:53:56
Yes. That part has thousands of errors and TS-Doctor is not locking up but needs some minutes to process the problems. So you just have to wait a little bit.

errors1.jpg
Titel: Antw:File that TSD 3.2.33 locks up on but TSD 2.2.24 cleans fine.
Beitrag von: DataMeister am November 17, 2022, 15:30:28
What is 2.2 doing differently that allows it to run through the errors without pausing? On my computer the 3.2 interface freezes if I click anywhere on it while it is paused and Windows asks if I want to force close or wait. You can't reposition it on the monitor or anything.
Titel: Antw:File that TSD 3.2.33 locks up on but TSD 2.2.24 cleans fine.
Beitrag von: Cypheros am November 18, 2022, 10:16:16
Hi, the version 3.2 tries to recover as much data as possible, while version 2.2 just skip the broken area.

We will try to update the gui more often, so you can see that the application is still working on the file.