Yesterday ts-doctor worked OK, today every file it creates has bad pixilation

Begonnen von Sullivan, Juli 19, 2017, 03:18:29

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Sullivan

I have been using TS-doctor heavily for about 3 weeks.  Yesterday it worked fine.  Today, when ts-doctor creates a file, the new video file is badly pixilated throughout the file.  I have tried uninstalling the software and re-installing the software, but the problem is still there.  I suspect something has gotten corrupted, but I don't know what -- everything else on my system is still working OK.
The program still analyzes files OK, but it cannot create a clean new file.
Both 2.0.79 and 2.0.81 have this problem.
I was planning to buy the software because it seems very useful, but this "corruption" is a deal-breaker.
Any thoughts?

Cypheros

Clean install:


  • Uninstall TS-Doctor
  • Delete folder "C:\ProgramData\Cypheros\TsDoctor2"
  • Delete folder "C:\Program Files (x86)\Cypheros\TSDoctor2"
  • Use RegEdit to delete key "HKEY_CURRENT_USER\Software\Cypheros\TsDoctor2"
  • Use RegEdit to delete key "HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Cypheros\TSDoctor2"
  • Install TS-Doctor

After that, the problems should be gone.

Cypheros

Sullivan

Thank you very much.  The complete install fixed the problem.  I hope to become a satisfied NEW user in the very near future.

Cypheros



www.cypheros.de