Cypheros Transportstream Forum

English-speaking Support => FAQ (Frequently Asked Questions) => Thema gestartet von: kms am April 30, 2015, 15:53:07

Titel: VAT
Beitrag von: kms am April 30, 2015, 15:53:07
Hello.
I want to buy TS-Doctor but I live not in the European Union.
How to me to be with the tax VAT, will return me this amount?
Titel: Re: VAT
Beitrag von: Cypheros am April 30, 2015, 23:48:06
Sorry, no. Any customer has to pay the same price, regardless of the country because we will have to pay the VAT, not you. For some countries we have to pay more than for others, but the final price is the same.
Titel: Re: VAT
Beitrag von: kms am Mai 01, 2015, 15:22:31
Thanks for the response. I got it.

I already bought through PayPal.
At the beginning I wanted to pay through a credit card, but I couldn't.
The Pay button wasn't available though I filled everything correctly.
Perhaps on the site an error or I that not correctly did that :)
Titel: Re: VAT
Beitrag von: Cypheros am Mai 01, 2015, 15:28:29
OK, I should have your license now.

Thanks for the feedback, I'll check the credit card order form for errors.
Titel: Re: VAT
Beitrag von: Japahama am September 04, 2015, 19:07:19
 ::) ::) :'(   I'll check the credit card order form for errors


????   

Titel: Re: VAT
Beitrag von: Cypheros am September 04, 2015, 21:39:28
There is an order form on our web site to purchase a TS-Doctor license by credit card. There is everything OK with the internet shop. You can purchase a license without problems.
Titel: Re: VAT
Beitrag von: mackowiakp am Februar 15, 2016, 12:02:48
Will I get electronic VAT invoice for TSDoctor I bought several minutes ago? I live in Poland so VAT regulation are similar.
Titel: Re: VAT
Beitrag von: Cypheros am Februar 15, 2016, 12:17:41
Yes, you should already have your license and your invoice. 23% VAT are included.
Titel: Re: VAT
Beitrag von: mackowiakp am Februar 15, 2016, 12:26:47
THX, I got it !