Cypheros Transportstream Forum

English-speaking Support => FAQ (Frequently Asked Questions) => Thema gestartet von: esse60 am November 23, 2017, 11:24:21

Titel: no upgrade to version 2
Beitrag von: esse60 am November 23, 2017, 11:24:21
Good morning, I decided to upgrade ts doctor 1 to version 2. I entered the serial number correctly and decided to pay with paypal. For unknown causes payment has not been successful. So I tried to resume the operation but I'm told that the serial number has already been used (two minutes before). What can I do?
Titel: Re: no upgrade to version 2
Beitrag von: Cypheros am November 24, 2017, 00:41:50
Please contact support(at)cypheros.de and tell them the problem and your serial. I'm sure the problem can be solved.