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English-speaking Support => FAQ (Frequently Asked Questions) => Thema gestartet von: mawley am August 03, 2013, 13:55:41

Titel: Unable to install WinPcap with Streamhunter
Beitrag von: mawley am August 03, 2013, 13:55:41
When I installed Streamhunter I was unable to install WinPcap 4.1.3 (see the reason in next paragraph). Streamhunter won't work presumably because it needs WinPcap. (copy of error message below)
I had previously uninstalled WinPcap from Windows Control Panel while tidying up my computer because I did not see a need for it. Reinstallation was not possible because a previous version was "still in use", and I cannot identify which program is still using it. Previous version of WinPcap unknown.
Also I cannot use WinDump as I "do not have WinPcap installed", and the WinDump page does not state if it works in Windows 7 (64-bit).
Error Message:
"A previous version of WinPcap has been detected on this system and cannot be removed because in use by another application. Please close down all WinPcap-based applications and run the installer again. This installer will now abort. (The old version of WinPcap has not been removed. Click Cancel)"
I will be grateful for any advice.
Titel: Re: Unable to install WinPcap with Streamhunter
Beitrag von: Djfe am August 06, 2013, 12:14:50
try to install it through the safe mode ;) (helps maybe)
(press F8 before the Windows Logo is shown)

other possible solutions i found through google (can't test them of course because I don't have the problem):
http://www.winpcap.org/pipermail/winpcap-users/2006-July/001246.html
http://superuser.com/questions/527710/how-do-i-remove-an-old-version-of-winpcap

If you still have issues write me a pm or ask others in this thread ;)
Titel: Re: Unable to install WinPcap with Streamhunter
Beitrag von: mawley am August 12, 2013, 01:23:52
Zitat von: Djfe am August 06, 2013, 12:14:50
try to install it through the safe mode ;) (helps maybe)
(press F8 before the Windows Logo is shown)

other possible solutions i found through google (can't test them of course because I don't have the problem):
http://www.winpcap.org/pipermail/winpcap-users/2006-July/001246.html
http://superuser.com/questions/527710/how-do-i-remove-an-old-version-of-winpcap

If you still have issues write me a pm or ask others in this thread ;)

Thank you very much! In Safe Mode, as Administrator,  was able to install WinPcap 4.1.3. There was a similar message to the previous attempt, but it asked if I wished to proceed with the install anyway. I did, and it succeeded.
:) Michael