I receive the licence, sorry to Mr. Frank Siek

Begonnen von m102721su, Dezember 13, 2010, 02:23:05

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m102721su

I wrote a mail on forum, titled "where is my licence?" , complaining about the delay of receiving tsdoctor's licence file.

I must say sorry to Mr. Frank Siek (cypheros) because he truly mailed the file to me within 24 hours. The truth is the server of my mail provider banned his mail to spam folder and I make a mistake.

Mr. Frank Siek sent me 3 times.

Now I receive his mail and find the licence file in spam folder. It works well.

Thanks to Mr. Frank Siek and sorry to you.  

Cypheros

Hi,

I'm happy that you finally received your license. From time to time license files are banned into the Spam folder even we never sent any advertisement. Some email servers are a bit too strict fighting the Spam flood and sometime supress important emails.

Maybe this thread will encourage other customers with similar problems to look into their Spam folder from time to time.


Friendly regards
Cypheros (Frank Siek)


www.cypheros.de