no sound on HD .ts files

[seb35360]

Hello!

First i want to say that i have bought my ts doctor license today. It 's exactly what i'm looking for.

Let me explain my problem:

I record my TV programs on an external hard drive plug in my TNT receiver. Then I connect this hard drive to my computer and open TS doctor. I open the .trp files from this hard drive with TS doctor and follow the process to obtain a .ts file that i save in a directory. Then i can read the .ts file with Windows Media Player.

If the original .trp file is in SD, I got pictures an sound.
But if the original .trp file is in HD, I got pictures but I got NO SOUND!

Meanwhile during the analysing of the .trp file in TS doctor the audio stream in E-AC3 is detected.

I've installed ffdshow and it's selected in the default audio filter.

Can someone help me to get my HD videos with the sound?

Thank you!

[Cypheros]

Hi, do you have a short sample (10-20MB) of such a HD recording?
Is the detection of the E-AC3 audio stream correct or shoud it be another audio format?

[seb35360]

Hello!

Sorry for my late answer.

I got a file of 16 MB. But it's over the size allowed in the attachments!

How can i do for send it to you?

[Cypheros]

Send an email to support (at) cypheros.de and attach the sample file. I will analyse the problem ASAP.